ChatPDF Pro App Privacy Policy

Last Updated: April 1, 2024

Information We Collect

When you use the App, we collect the following types of information:

• User Data This includes your chat history, which is stored only locally on your device in the form of images or PDF files. The App does not transmit or store your chat history on our servers or any third-party servers.
• Usage Data: We collect information about your interactions within the App, such as the features used and the frequency of use, to improve our services and user experience.
• Device Information: We collect information about your device such as the device model, operating system version, and unique identifiers.
• Analytics Data: Through our use of Google Firebase and its Analytics and Crashlytics libraries, we collect data related to your use of the App, which includes details of app crashes, performance metrics, and user engagement data.

How We Use Your Information

• Improve Our Services: We use your Usage Data, Device Information, and Analytics Data to understand how users are interacting with the App, identify any issues or improvements needed, and make enhancements to our services.
• Technical Support: We use your Device Information and Analytics Data to provide you with technical support, respond to inquiries, and address any issues that may arise.
• Quality Assurance: The Analytics Data collected through Crashlytics allows us to identify and address software bugs or other technical issues that could affect the performance of the App.
• User Experience: We analyze Usage Data and Analytics Data to understand how our users use the App, which helps us to enhance user experience and develop new features or improvements.

Information Sharing

We do not share your User Data with third parties unless required by law. We may share anonymized and aggregated Usage Data and Analytics Data with third parties for the purpose of improving the App and our services.

Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices, and security measures.

Changes to This Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

By using the App, you agree to the collection and use of information in accordance with this policy.